Refund policy

Return & Refund Policy

At Millie's Pearls & Pirates, we take great care in curating pieces that meet the highest standards of quality and craftsmanship. If you are not completely satisfied with your purchase, we are happy to assist.

Returns We accept returns within 14 days of delivery. Items must be returned in their original, unworn, and unwashed condition with all tags attached and original packaging intact.

How to Initiate a Return To begin a return, please contact us at info@milliespearlsandpirates.com with your order number and reason for return. Our team will respond within 1–2 business days with return instructions.

Refunds Once your return is received and inspected, refunds will be issued to your original payment method within 5–7 business days. Original shipping charges are non-refundable.

Exchanges We gladly offer exchanges for a different size or style, subject to availability. Please reach out to us directly so we can reserve the item for you.

Final Sale Items Items marked as Final Sale are not eligible for return or exchange. Gift items may be returned for store credit only.

Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us within 48 hours of delivery with a photo and we will make it right promptly.